- Home
- Policies
Kindermusik with Samantha Drohan Policies - Please read.
We are happy to welcome you to the Kindermusik with Samantha Drohan family. Please take a moment to review our policies. By registering your child for Kindermusik, you automatically agree to the following policies. If you have any questions, please feel free to contact us by phone or by email.
SAFETY PROTOCOL & POLICIES
We can't wait to see you in person, in the safest possible way!
WHAT YOU CAN EXPECT FROM US:
- Our Kindermusik teachers are vaccinated.
- We will clean and sanitize the classroom, all instruments/props and touchpoints. (We always did and always will....)
- We will wash our hands and/or use hand sanitizer upon admittance to the classroom, during and after.
WHAT WE EXPECT FROM YOU:
- You are invited to use hand sanitizer before, during or after class. Hand sanitizer is provided. If your prefer to wash your hands using hot water and soap before class, you will have access to a bathroom where it will be provided.
ILLNESS AND PREVENTION
- Do NOT attend class if you or your child is ill. Please stay home and schedule a make-up class at your earliest convenience. You are invited to make up in any developmentally appropriate class at any of our studio locations. Easy peasy.
- Have you or your child been exposed to anyone with a confirmed case of COVID-19? Please stay home, even if you have no symptoms. Test yourselves 5 days from the day of exposure to be sure you are safe to return to class.
Please note that we understand if you must miss class for any reason--not just for illness. Our makeup policy is that you may make up your class in any developmentally appropriate class that is running at any of our locations: Butler, Mars or Zelienople.
Refund Policy
We offer the following refund policies. Only one policy will apply to the class your student is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Playdate Refund Policy
Playdates must be paid in full prior to class and are nonrefundable.
Limited space and full classes warrant this policy.
SCHOOL YEAR PAYMENT POLICY
*Any sibling registered in any class will receive a $20 per month discount.
*Credit cards payments are accepted. We do not accept cash or checks.
SCHOOL YEAR PAYMENT POLICY for Levels 4 & 5
*Any sibling registered in any class will receive a $32 per month discount in Level 1-3. If another sibling is registered for Level 4 or 5, they will receive a $20/month sibling discount.
*Credit cards payments are accepted. We do not accept cash or checks.
Privacy Policy
We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their students to any third parties. Any information you provide about yourself or your students is held with the utmost care and security and will not be used in ways to which you have not consented.
Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or students except when specifically and knowingly provided by them. If we collect any personally identifiable information about students, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.
Use of Information
Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.
We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related to Kindermusik with Samantha Drohan, including free developmental activities and special offers.
On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.
Security
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)—the highest standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik with Samantha Drohan have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:
- Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
- Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.